Terms and Conditions
These Terms and Conditions, together with any policies, notices, disclaimers, or supplementary terms referenced herein or made available elsewhere on the website, constitute a legally binding agreement between Kheshi.com (hereinafter referred to as the “Website”, “Platform”, “we”, “us”, or “our”) and any individual who accesses, browses, registers, enrolls in, purchases from, or otherwise uses any part of the services offered through this website. By accessing the website in any manner whatsoever, including viewing free content, purchasing paid offerings, enrolling in online programs, or interacting with any digital materials, you expressly acknowledge that you have read, understood, and agreed to be bound by these Terms in their entirety, without limitation or reservation.
Kheshi.com operates exclusively as an online educational platform offering content related to traditional yoga systems, yogic philosophy, spiritual understanding, breath awareness, mindset discipline, and general self-development. All services are delivered solely through digital and internet-based formats and may include pre-recorded videos, audio recordings, written materials, live or semi-live online sessions, and access to private digital communities. The Platform does not provide medical advice, psychological counseling, psychiatric treatment, diagnosis, therapy, or professional healthcare services of any kind, and none of the content should be interpreted as a substitute for professional consultation.
All publicly available content, including content shared through third-party platforms such as YouTube or social media, is provided strictly for educational, informational, and general awareness purposes. Any references to physical practices, breath techniques, mental discipline, or spiritual understanding are general in nature and may not be suitable for all individuals. Users acknowledge that yoga and related practices involve voluntary participation and personal responsibility, and that any application of such practices is undertaken entirely at their own discretion and risk.
The Platform makes no representations, warranties, or guarantees regarding outcomes, results, spiritual experiences, physical benefits, or personal transformation. Any examples, explanations, or experiential references are subjective and illustrative only. Users acknowledge that personal experiences may vary significantly and that no specific result is promised or implied.
Access to digital courses and materials is granted on a limited, personal, non-exclusive, and non-transferable basis. Users agree not to copy, reproduce, distribute, resell, sublicense, share, or commercially exploit any content obtained through the Platform. Unauthorized use or misuse of content may result in suspension or permanent termination of access without notice and without entitlement to refund. All intellectual property rights associated with the Platform, including text, audio, video, structure, branding, design, and methodologies, remain the exclusive property of the Platform.
Payments made through the Platform constitute a legally binding agreement for the delivery of digital services. By completing a transaction, users acknowledge that they are purchasing access to digital content delivered electronically and that such content is deemed consumed once access is granted, delivery is initiated, or files are made available. Users further acknowledge that digital content cannot be returned in the conventional sense and that initiating a chargeback, payment dispute, reversal, or claim through a bank, card issuer, or payment service provider on grounds such as dissatisfaction with content, lack of expected results, misunderstanding of material, change of mind, or personal circumstances is inconsistent with these Terms and the Refund Policy accepted at the time of purchase.
Any chargeback, dispute, or reversal initiated without first attempting resolution with the Platform, or in contradiction to the stated Refund Policy, may be treated as misuse of the payment system and a breach of contractual obligations. In such cases, the Platform reserves the right to submit all relevant records to the payment processor or financial institution involved, including access logs, delivery confirmations, acceptance records of Terms and Refund Policy, communication history, and technical evidence demonstrating successful delivery or access. The Platform further reserves the right to suspend or permanently terminate access to current and future services for users who initiate disputes in bad faith and to deny future purchases where repeated or fraudulent dispute activity is identified.
The Platform may include links or references to third-party websites or services for informational purposes. Access to such external resources is entirely at the user’s discretion, and the Platform does not control or assume responsibility for their content or policies. To the fullest extent permitted by law, the Platform disclaims all liability for direct or indirect damages arising out of or in connection with the use of the website or reliance on its content.
These Terms shall be governed by and construed in accordance with the laws of India, and any disputes arising out of or relating to these Terms shall be subject to the jurisdiction of the competent courts under applicable Indian law.
Statutory Identification, Administrative Domicile, Service Address & Jurisdiction
For the purposes of statutory identification, regulatory attribution, compliance determination, service of notices, jurisdictional anchoring, and legal sufficiency under applicable laws for the time being in force within the Republic of India, all services, programs, consultations, digital content, instructional materials, access privileges, and transactional facilities made available through this platform are administered, managed, and operationally controlled by a proprietary micro-enterprise operating under the trade name ZENTIUM, duly constituted and recorded within applicable governmental enterprise registration and reporting frameworks.
The aforementioned enterprise maintains its principal place of administration, official correspondence locus, and legally cognizable service address at premises identified in contemporaneous government records as Flat/Door/Block No. 39/2475-B1, Suite J55, situated within the locality commonly known as Palarivattom, falling under Kanayannur Block, located on S. Janatha Road, within the municipal limits of Kochi, District Ernakulam, State of Kerala, bearing postal index 682025, India. Such address is referenced herein solely for the purposes of statutory completeness, jurisdictional certainty, and service validity as recognized under law.
The inclusion of the foregoing particulars shall not be construed as a representation of public-facing business premises, nor as an invitation for physical visitation, walk-in interaction, unsolicited correspondence, third-party engagement, or non-statutory communication of any nature whatsoever. Any reliance upon, use of, or engagement with the platform shall be deemed to constitute acknowledgment that all interactions are intended to be conducted digitally and remotely, subject to the terms herein.
Any notice, demand, summons, regulatory communication, or legal correspondence issued in accordance with the above particulars, or as otherwise reflected in official governmental records from time to time, shall be deemed to constitute valid and sufficient service, notwithstanding the absence of direct acknowledgment or physical receipt.
These Terms, and all matters arising directly or indirectly therefrom, shall be governed by and construed in accordance with the laws for the time being in force within India, with courts and competent authorities exercising territorial jurisdiction over Ernakulam District, Kerala, retaining exclusive authority in relation to any dispute, claim, or proceeding.overning Law and Territorial Authority
These Terms shall be governed by and interpreted in accordance with the laws for the time being in force within India, with courts and competent authorities exercising territorial jurisdiction over Ernakulam District, Kerala, retaining exclusive competence in all matters arising hereunder.
Customer Support, Administrative Communication & Response Framework
Any inquiry, concern, clarification request, assistance requirement, or support-related communication arising out of or in connection with the access to, use of, or reliance upon this platform, including its services, digital materials, programs, or transactional facilities, shall be routed exclusively through the officially designated communication channels identified herein.
Primary written communication for customer support and administrative correspondence shall be addressed via electronic mail to Kheshionlive@gmail.com, which serves as the recognized channel for formal review, record maintenance, and issue assessment. Communications received through this channel shall ordinarily be examined and responded to within a period of two (2) to three (3) business days, subject to verification, relevance, and applicability under the governing terms.
In addition, operational and support-related communications may be initiated through the official Telegram ID “http://@Kheshiofficial”, accessible via the link provided on this website. Messages transmitted through this channel are intended for expedited, non-formal support interactions and shall generally be acknowledged or responded to within twenty-four (24) business hours, excluding non-working days and periods of administrative unavailability.
The enterprise reserves the right to determine, at its sole discretion, the appropriate channel of response, the level of detail to be provided, and the sequence of handling, based on the nature, clarity, and legitimacy of the communication received. There shall be no obligation to provide simultaneous responses across multiple channels, engage in repeated follow-ups, or entertain communications outside the channels expressly identified above.
The customer support framework described herein is intended to facilitate orderly and controlled communication and shall not be construed as creating any obligation for real-time interaction, continuous availability, or resolution guarantees beyond reasonable administrative handling in accordance with these Terms and applicable law.